Anti-drug phone system
reported with problems
The special telephone line 176 that is designed to generate complaints against drug traffickers needs to receive more resources, according to the Defensoría de los Habitantes. Calls frequently go unanswered, and the system does not alert callers that those answering the calls are busy with other cases, said the Defensoría.So callers think that no one is there.
The Defensoría noted that police agencies have promoted use of the confidential line. But those who work taking the calls frequently take as much as 30 minutes to take down all the data from a caller. For that reason, calls sometimes are backed up, said the Defensoría.
Allan Solano Aguilar, director of the Policía de Control de Drogas, said that he has been trying to upgrade the system for more than a year. When someone calls and the line is occupied, the caller still hears the phone ringing, he said.
Word of the Day
Main Entry: alert
Function: transitive verb
Date: circa 1868
1 : to call to a state of readiness : warn
2 : to make aware of <alerted the public to the dangers of pesticides>
Confidential: adj. containing information whose unauthorized disclosure could be prejudicial to the national interest
Frequently: adv. at periodic or short intervals
Generate: v. to be the cause of (a situation, action, or state of mind)
Upgrade: v. to raise the quality of
Love those phrasal verbs
Back up: to bring (a stream of traffic) to a standstill
A stalled car backed up traffic for miles.
Take down: to write down; record
Jessica took down all the notes at the meeting.